Enjoy a European Hotel break
Your overnight hotel stay is paid for using your holiday plus hotel voucher. You will only pay for breakfast and evening meal for each person on each night of your stay.
91%
are very satisfied with the reservation processing
89%
Would recommend the booked hotel
90%
intend to spend a stay in the same hotel again
FAQ’s and Contact Form
Validity
Hotel voucher
Booking FAQs
+How long is my holiday plus UNLIMITED booking entitlement valid?
You can check the validity of your holiday plus UNLIMITED booking authorisation here.
+What is holiday plus UNLIMITED?
With holiday plus UNLIMITED you get:
- an unlimited number of holiday plus vouchers for hotel stays of 1/2-max of 6 nights
- for the holiday plus Unlimited member and your accompanying guest
- in a double/twin room in all holiday plus partner hotels
- for the term of your membership
+What do I need a holiday plus hotel voucher for?
You will need holiday plus hotel vouchers to pay for your holiday plus UNLIMITED holidays. You will pay for the overnight stays at your chosen hotel/s using the hotel voucher. As a holiday plus UNLIMITED booking beneficiary, you have the option of requesting an unlimited number of holiday plus hotel vouchers on this website.
+How will I receive/access my holiday plus hotel or trip voucher?
After booking via the online booking system, the holiday plus hotel voucher is automatically sent to you by e-mail. If booking via telephone please have the hotel send you a reservation confirmation after you make the booking. You will then need to request hotel voucher. Click on ‘Request hotel voucher’ online at the selected hotel and fill out the request form. You will immediately receive your hotel voucher by e-mail.
+Why do I have to enter my first and surname and date of birth when registering for the first time and why can I not change these later?
The combination of first and surname with the date of birth is the only way to clearly identify a person. The holiday plus UNLIMITED booking entitlement for the use of hotel and travel vouchers is only valid for one person and cannot be transferred.
+Can I give away my holiday plus UNLIMITED booking authorisation?
No, the holiday plus UNLIMITED booking entitlement only applies to one person and cannot be transferred.
+I have already booked directly with the hotel, can I still redeem a hotel voucher?
No, it is not possible to apply holiday plus vouchers to any hotel confirmations that you may already have.
+Who is the issuer of the holiday plus voucher programme?
The holiday plus voucher programme is being issued and distributed by Connex UK & Ireland Ltd.
+Can I purchase holiday plus UNLIMITED from you directly?
No, holiday plus UNLIMITED is only available through selected distributors.
+How does the booking work?
You can book your hotel by submitting a booking request via the online reservation system here on this website or by calling the Hotel directly and quoting "holiday plus".
Online booking:
Online booking:
- Choose your hotel from the holiday plus hotel selection.
- Enter your voucher/membership code and click on “Book Hotel”
- If rooms are available, the hotel will send you a reservation offer by email.
- Confirm the reservation offer, and your holiday is booked!
- You will automatically receive your booking confirmation and your holiday plus hotel vouchers by email. If you do not receive a booking confirmation, please contact the hotel.
- You must present your booking confirmation and holiday plus hotel vouchers on arrival at the hotel. The hotel will check the validity of your holiday plus hotel voucher.
- Choose your hotel from the holiday plus hotel selection.
- Call the hotel directly and state that you wish to book using holiday plus.
- After you have spoken to the hotel, make sure the hotel sends you a booking confirmation!
- In the hotel selection, locate your chosen hotel, enter your voucher/membership code and click on “Book Hotel”. Enter the dates of travel click on “Proceed to Next Step” and then choose “Request a Hotel Voucher” and follow the screen prompts.
- You will receive your personal holiday plus hotel voucher by email.
- You must present your booking confirmation and holiday plus hotel vouchers on arrival at the hotel. The hotel will check the validity of your holiday plus hotel voucher.
+When booking by telephone, do I have to indicate that I would like to book using holiday plus UNLIMITED?
Yes, please call your preferred hotel directly and please book your stay using the keyword ‘Hotel voucher holiday plus’. Have the hotel send you a reservation confirmation after you make the booking. Only then can you use the holiday plus hotel voucher.
Important: You need a hotel voucher to enjoy your short holiday. Click on ‘Request hotel voucher’ online at the selected hotel and fill out the request form. You will immediately receive your hotel voucher by e-mail.
Important: You need a hotel voucher to enjoy your short holiday. Click on ‘Request hotel voucher’ online at the selected hotel and fill out the request form. You will immediately receive your hotel voucher by e-mail.
+Which hotels can I book?
All hotels are available online on this website here. Different offers are available depending on the season, holiday region and theme and hotel category. Please note that capacities may be limited on especially popular dates such as Easter, Christmas or during school holidays.
+Why is the hotel I had chosen no longer in my selection?
The hotel offer is constantly updated and extended or changed depending on the season. Likewise, existing hotels are temporarily (due to full capacity) or permanently removed from listing and replaced by other hotels.
+How much is a stay at the hotel?
The accommodation for 2 people in the double room are paid for with the holiday plus UNLIMITED. Breakfast and dinner per person and overnight stay are mandatory and need to be paid extra.
+How do I pay for the hotel stay?
Depending on the hotel, 1 to a maximum of 6 nights can be booked using holiday plus hotel vouchers.
Breakfast and dinner per person and overnight stay are mandatory and need to be paid extra. You will pay this amount directly at the hotel.
+Can I redeem several hotel vouchers for one booking?
Yes, depending on the hotel, 1 to a maximum of 6 nights can be booked using holiday plus hotel vouchers. When you submit your reservation enquiry, you will receive information on how many nights can be booked in the respective hotel using holiday plus hotel vouchers.
+Can in enquire with several hotels simultaneously?
Yes, you can send multiple enquiries online at the same time. As soon as you accept an offer and book your short trip, the other enquiries are blocked.
+There is no response to my reservation request. What shall I do?
Please contact the hotel once more, by telephone if needed. You can discuss questions regarding booking details by phone.
+Can I travel alone?
The voucher benefits are generally valid for 2 people and are based on the corresponding agreements with our partner hotels. Bookings for single persons are at the discretion of the respective partner hotel - please clarify this directly with the hotel. In addition, we point out that the hotel may charge an extra charge for a single room. This may vary depending on the hotel.
+Can I take my children along?
You are welcome to take your children along and include them in the booking, as long as the option is available at the respective hotel.
+Can I take my pet with me?
Pets are allowed in a lot of hotels. Please contact the respective hotel. Please note, however, that pets are generally not allowed in the catering and spa areas for hygienic reasons.
+When can I check into my room? And how long can I stay in my room on the departure day?
The check-in and check-out times vary from hotel to hotel. Please contact your selected hotel.
+I have particular health-related needs. Are special requests possible? (e.g. gluten-free dishes, feather-free pillows, etc.)
The hotels always strive to fulfil your requests. Many hotels offer rooms suitable for allergy sufferers, gluten-free menus or lactose-free food, for example. Please clarify your specific requests directly with the selected hotel.
+Are there any fees for booking?
No, there are no additional charges, such as booking fees, etc.
+I’d like to cancel my hotel stay. What shall I do?
Please inform the hotel as soon as possible that you will not be able to commence your holiday. The cancellation terms of the respective hotel or country apply.